Taco Bell: Employee Hiring with the Best Digital Experience

Taco Bell knew that if it wanted to keep growing at the desired pace, it couldn’t stick with a last-century hiring process.

The chain wanted to go further with a digital approach that would transform the way its HR department, and the company as a whole, worked — and they’ve achieved it! New hires can now sign their contracts online with Namirial‘s electronic signature.

Here’s how they did it and what results they’ve achieved.

How Taco Bell Handles Its Employee Hiring 100% Online

The restaurant chain currently has 70 Mexican-inspired restaurants across 15 Spanish provinces. The brand arrived in Spain through Restabell Franquicias, a company belonging to Casual Brands Group (CBG), and from its early days revolutionized the way this restaurant chain was understood, adapting it to the Spanish customer profile.

Now it’s also a pioneer in the way it works in HR. It has moved away from traditional paper-based methods to adopt electronic signature, lowering the costs of this process: less time, less money, and fewer material resources invested.

Jonathan Chamorro, HR Administration Manager at Taco Bell, explains it in the interview we had the pleasure of conducting with him.

The Challenge

Many documents need to be signed to close a new employee’s hiring process.

All this documentation passes through the human resources department, and the greater the hiring volume driven by the business’s territorial expansion, the greater the advantages of using an agile, secure method that makes the operation easier for everyone involved: HR professionals, restaurant managers, and new hires.

“Having everything in digital format makes it easier to automate signing processes and track them.” That was the thinking at Taco Bell‘s Madrid headquarters. And they were right.

“Our business has many locations. We couldn’t keep working on paper if we wanted to be efficient and effective. We had to move to a digital method.”

— Jonathan Chamorro, HR Administration Manager at Taco Bell

The Solution

Since integrating Namirial‘s advanced electronic signature solution — thanks to the integration built for them by SquarePoint — none of their new hires need to travel to their future workplace.

Thanks to advanced biometric electronic signature, Taco Bell has streamlined this important process, sparing everyone involved unnecessary hassle while eliminating the losses and errors typical of the traditional paper-based method.

The Result

By streamlining and speeding up recruiting/onboarding processes and simplifying management workflows, Taco Bell‘s HR staff now have more time to dedicate to other higher-value tasks related to their work.

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Disclaimer: this success story was originally produced and published by Signaturit. Following the integration of Signaturit into the Namirial Group, it is now hosted on the Namirial website for archival and informational purposes. The results, figures, branding, and product references reflect the customer experience at the time of original publication and may no longer represent current offerings or outcomes.