DIGITAL SOLUTIONS
Telco and Utilities
Namirial solutions for the Telco and Utilities sectors enable digital contracts, identity verification and secure content licence management, as well as smart metering and automated billing, integrating qualified electronic signatures and onboarding systems compliant with eIDAS and ISO 27001.
Digital and mobile-first experience: speed and compliance in customer management
The Telco and Utilities sectors are characterised by intense competition and face increasing customer mobility and market pressure.
This is driven both by the complete liberalisation of traditional markets, such as gas and electricity, and by new service consumption models and technology-enabled digital markets.
In these new scenarios, offering secure online identity verification, remote contract signing with legally valid electronic signatures and simplified user account management enables a mobile-first, cross-channel customer experience throughout the entire customer lifecycle while ensuring regulatory compliance, reducing operational costs and improving sustainability.
-95%
Reduction in customer acquisition time
24/7
Customers choose when to complete self-service identity verification
Digital benefits
Hold online corporate meetings and shareholders’ meetings with integrated legally valid electronic signatures.
Access the customer area using SPID or CIE in Italy.
Digitally onboard new employees, even remotely.
Centralise digital document management across headquarters and branch offices.
Activate new utility contracts entirely online.
Support an omnichannel data strategy to accelerate upselling and cross-selling.
Our solutions for your business
Onboarding
Our service enables fully digital management of customer acquisition flows, in compliance with AML, KyC and Adequate Verification standards.
Identity verification
Identity proofing is an essential procedure in all contexts where it is necessary to ascertain the identity of the customer and the compliance of their documents. In particular, it is essential for adhering to anti-fraud regulations and ensuring the proper conduct of transactions.
Certified delivery
Managing certified communication flows is a prerequisite for organizations that need to retain evidence of document delivery and receipt and track the actions taken by message recipients.