Leboncoin automates its professional sales journeys thanks to Namirial‘s electronic signature.
Leboncoin is one of France’s leading online classified platforms, where individuals and businesses can buy and sell products and services. The site covers numerous categories, including real estate, cars, electronics, furniture, jobs and services, directly connecting sellers with potential buyers.
500k
professionals use leboncoin and its paid services
The Challenge: Managing Massive Volumes of Contractual Documents
Today, all products sold through leboncoin to professionals, micro-businesses, or SMEs, across all sectors, pass through the CRM, generating huge volumes of quotes and SEPA mandates. These previously had to be entered and sent manually. That’s why the group chose to integrate Namirial‘s electronic signature solution.
The Solution: Electronic Signature Integrated into the CRM via API
Namirial‘s solution streamlines sales journeys and automates the entire process. As soon as a sale is finalized, thanks to the API integration of electronic signature within the CRM, a unique link is automatically generated and sent by email to the signatory, allowing them to electronically sign their quote, sales contract, or SEPA direct debit mandate.
Once the document is signed, leboncoin’s information systems are notified, triggering the product’s delivery and the sending of the electronically signed document to the customer. Namirial‘s solution thus makes sales more reliable, and leboncoin offers its professional clients optimized contracting timelines.
Electronic Signature Benefits Every Business Sector
At the start of the partnership, leboncoin only offered electronic signature for real estate and HR listings. However, thanks to its ease of use and the success it achieved, it was extended to the entire professional catalog. Namirial‘s solution made it possible to industrialize the signing of all contractual documents shared between leboncoin and its professional clients.
Electronic signature generates significant time savings, allowing the sales teams involved to free up more time for prospecting. In addition, automating data entry and transfers greatly reduces the risk of error.
Today, leboncoin plans to strengthen its partnership with Namirial and is considering offering its clients a simultaneous signing service, which would allow multiple documents to be signed at once.
“500,000 professionals use leboncoin and its paid services, which generates a substantial volume of signatures. With such volume, it would have been unthinkable to maintain a manual process: integrating an electronic signature solution had become essential! Namirial emerged as the solution best suited to our needs and perfectly matches our sales cycles.”
— Aline Berc, Technical Director, IT Department at leboncoin
Beyond facilitating sales between individuals, leboncoin experiences very strong activity related to professional clients. It is therefore important to make their sales processes more reliable and automated in order to support the company’s growth. This lasting partnership has shown that today, the electronic signature solution is used for nearly all professional sales on the site, to secure and simplify contracting processes.
Disclaimer: this success story was originally produced and published by Signaturit Group. Following the integration of Signaturit into the Namirial Group, it is now hosted on the Namirial website for archival and informational purposes. The results, figures, branding, and product references reflect the customer experience at the time of original publication and may no longer represent current offerings or outcomes.