Introduction
Romstal is the most dynamic and important company in the Romanian market when it comes to the sale of heating and installation equipment.
With a portfolio of over 50,000 products, organized into six specialized divisions (Thermo, Klima, Hydro, Sanitary, Electro, and Ceramic), the company provides complete solutions based on internationally recognized quality standards.
Romstal operates in 5 countries in Eastern Europe, with over 150 stores and franchises, managing a high volume of operational processes and documents within its daily activities.
Challenges and reasons for implementing a digital solution
Managing documents related to orders, offers, and contracts across multiple locations involved processes that could slow down transaction completion and make collaboration between teams and clients more difficult. In this context, the digitalization of the signing process became a natural step to enable fast document validation, reduce dependence on paper, and support a smoother experience for clients and partners.
Why did Romstal need an electronic signature solution?
To support the operational pace of an extensive network of stores and to facilitate interactions with clients and partners, Romstal needed an electronic signature solution that would enable fast document validation, both in physical locations and remotely.
The solution had to be easy to use, legally secure, and capable of integrating into existing processes, while also supporting a high volume of transactions and documents.
Why Namirial?
Namirial convinced Romstal through its solid experience in providing trust services and its ability to deliver simple, fast, and efficient solutions. By implementing the eSignAnyWhere solution, Romstal managed to simplify and accelerate document signing processes while maintaining a high level of security and compliance.
Namirial’s solution met Romstal’s requirements through:
- An intuitive and easy-to-use interface for both employees and customers
- Flexibility in signing, in physical locations or remotely, depending on operational needs
- Full legal compliance, including support for long-term document validation
- Scalability to support the high volume of documents generated at a regional level
The implementation enabled Romstal to standardize signing processes, reduce dependence on printed documents, and improve operational efficiency, while also providing a modern digital experience for clients and partners.
