DirectSkills: Optimisation of temporary work management

DirectSkills is digitalising the signature of temporary work contracts.

Today, directskills.com is an key actor for all companies with budgets ranging from one to several million in temporary work purchases, looking to optimise and make the management of this process more reliable.

For over 10 years, this temporary work specialist has served as an independent provider for temporary work suppliers, for leading companies within the fields of banking, construction, industry, logistics, transport and services. Their business activity is entirely dedicated to making temporary work more efficient for companies:

  • Conseil enTemporary staff purchasing advice (auditing, optimising sales conditions, and training),
  • Optimisation of administrative management for the use of temporary work through services based on their BAPS-Intérim solution.

~1M

electronic signatures

<48h

legal signing deadline

80%

of customers expected to implement the module

With BAPS-Intérim, DirectSkills customers can take back control of their data, minimise legal risks, reduce the risk of invoicing errors and manage the process of using temporary staff, while reducing internal administrative workloads. BAPS-Intérim manages the relationship between major customers who make use of temporary work, and the temporary employment agencies who employee temporary workers.

Companies using this solution can manage their temporary work suppliers and directly conclude contracts with them in just a few minutes, via “provision contracts”. BAPS-Intérim is not simply a digitalisation platform, like the majority of solutions found on the market; it is a real tool which covers the entire temporary staff management cycle, from the client’s request for temporary work, right up to the management of invoicing for their provision, taking into account the commercial conditions negotiated between the customer and the temporary work supplier.

In the end, contractual documents are digitalised, but much more importantly, they are entirely reliable. In 2014, BAPS represented more than 1.5 million temporary work contracts, for a total sum of around 1.2 million euros, with over 38,000 users, 250 temporary work networks, 4,900 companies and 23,262 establishments, or a total of 98% of temporary employment agencies.

The electronic signature: the final step for digitalisation

In 2011, DirectSkills turned to Namirial to provide an electronic signature block within the BAPS environment.

“We weren’t satisfied with our previous electronic signature provider. We were looking for a reliable partner, responsive in their support, who would be capable of sustainably freeing us from any potential difficulties arising from the use of the electronic signature. The technical quality of the responses provided by Namirial, along with their certifications, really made the difference.”

François Chauvin, General Director of DirectSkills

One of the challenges was to interface with the existing system, as users of the BAPS solution used a wide range of software or hardware electronic certificates, from a large number of French certification authorities.

As BAPS itself is a SaaS tool, the choice was very quickly made to opt for the Namirial SaaS solution, which allows for the addition of a signature module within any Web environment, through the use of a simple and documented Web Service. In particular, they use the CUTE library, which is fully compatible with all certificates and signature creation devices on the market.

“Just a few days of development was all it took to take charge of the solution and integrate it into our architecture. There were no surprises along the way when it came to the management of certificates, which were all correctly recognised.”

François Chauvin, General Director of DirectSkills

Since this first integration, customer users have been able to initiate requests for temporary work, receive applications from agencies and electronically sign provision contracts, all from the BAPS-intérim interface, while complying with the legal deadline of 48 hours. Contracts were then signed by the temporary employment agencies.

Over a million electronic signatures to date

Today, the project has seen almost a million electronic signatures and proven itself to be a real success.

“Namirial has demonstrated their total reliability to us. The electronic signature is an essential feature of our tool. It allows customers to sign contracts in under 48 hours, a legal regulatory deadline which cannot be exceeded. This guarantee is unparalleled on the market. The phased roll-out of the electronic signature module has been very quick. Within a year, almost 80% of our customers will have implemented this module.”

François Chauvin, General Director of DirectSkills


Disclaimer: This success story is based on original content adapted for publication on the Namirial website for informational and archival purposes. The figures, brand references, product details and results described relate to the customer experience at the time of the original project and may not reflect current products, services or outcomes.

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