Fremap: Driving Digital Transformation in Healthcare

FREMAP is one of Spain’s leading Mutual Insurance Companies collaborating with the Spanish Social Security system, providing healthcare and occupational risk services to thousands of companies and employees.

The organization’s responsibilities include the management of the economic benefits and health care related to work injuries and occupational diseases of the Spanish Social Security Health System. In order to fulfill these tasks, Fremap sends a total of 170,000 postal and 680,000 electronic messages every year, receiving all information in real time, monitoring deliveries, and offering secure delivery of its communications.

8

hospitals in the network

200+

healthcare centres

680k

electronic messages sent per year

The Challenge

FREMAP sought to modernize its document signing processes by replacing paper-based procedures with a secure, fully digital solution capable of supporting both clinical and administrative workflows while ensuring legal certainty and regulatory compliance.

The Solution

Namirial deployed eSignAnyWhere, integrating the platform with FREMAP’s internal systems to digitize the execution of healthcare and administrative documentation.

The solution enables professionals and patients to sign documents electronically through a simple, secure, and legally compliant process, while maintaining complete traceability and integrity of every transaction.

The Results

  • End-to-end digital document signing processes.
  • Faster and more efficient administrative workflows.
  • Improved experience for healthcare professionals and patients.
  • Enhanced document traceability and legal security.
  • Full compliance with the European eIDAS Regulation.
  • A scalable digital platform supporting FREMAP’s long-term digital transformation strategy.

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