GPRO Valparaíso transforms staff management with niikiis and Namirial

Signing an employment contract in under 24 hours. That’s the transformation GPRO Valparaíso has experienced since adopting niikiis’ people management platform, seamlessly integrated with Namirial’s electronic signature. A connected solution that has reshaped their HR operations during peak season.

Managing more than 100 employees during peak season without an HR team is no easy task. At GPRO Valparaíso Palace & Spa, a five-star hotel in Palma de Mallorca, all HR operations, from contracts and renewals to internal communications, were handled by a single person. With each surge in activity, the need for greater agility and control became increasingly urgent.

The challenge: agility and control during peak season

For years, the hotel team managed all document-related processes manually. Printing, signing in person, scanning, and archiving created a significant administrative burden, made tracking difficult, and slowed down staff onboarding, precisely when speed was most needed.

Beyond digitalizing these processes, the goal was clear:

  • Centralize all employee information.
  • Streamline internal communication.
  • Reduce paper usage.

“We wanted to improve agility and traceability in document workflows, especially during peak season when hiring increases. We were also looking for a solution that would centralize employee information and simplify internal communication.”

— GPRO Valparaíso Palace & Spa

The solution: an all-in-one platform tailored to their operational reality

GPRO Valparaíso needed more than just an HR tool. They were looking for an agile, centralized, and easy-to-manage solution capable of adapting to the realities of a hotel with high staff turnover and limited HR resources.

The niikiis platform delivered exactly that: an all-in-one solution to digitalize staff management, automate administrative tasks, and centralize employee information.

With Namirial’s electronic signature natively integrated, the hotel team can:

  • Generate documents.
  • Send documents for signature.
  • Obtain signatures.
  • Store signed documents.

All from a single platform, without manual processes or external tools.

From contracts and renewals to addendums, terminations, or occupational risk prevention documents, everything is now managed digitally, with complete traceability and accessibility from any device.

“Before, we had to find each employee in person to get documents signed. Now we send them through niikiis, they receive and sign with Signaturit from anywhere. Everything is much faster.”

— Laia Riera, Coordinator, GPRO Valparaíso Palace & Spa

Results: agility, less paper, and a better experience

Since implementing niikiis with Namirial’s eSignature solution, GPRO Valparaíso has streamlined its staff management processes, reducing turnaround times while gaining agility and control.

The team has also succeeded in:

  • Centralizing the tracking of signed and pending documents.
  • Ensuring easier regulatory compliance.
  • Providing employees with a more efficient and modern experience.

niikiis + Namirial: an integration with real impact

For niikiis, digitalizing people management goes beyond technology. It is about simplifying the daily work of those leading teams in dynamic environments, with lean structures or high staff turnover.

That is why integrating Namirial’s electronic signature into their platform was a natural step: adding efficiency without adding complexity.

“Integrating Namirial into our solution was the logical next step to offer a complete, secure, and accessible experience in people management. Its technological robustness and continuous support have been key for our clients, such as GPRO, to gain agility, control, and efficiency from day one.”

— Carlos Hornstein, Co-founder & CEO, niikiis

Partnerships that work, solutions that transform

Discover the value of being a Namirial partner.

A 5-star hotel accelerates hiring and simplifies staff management with a fully digital HR solution powered by niikiis and Namirial.


Disclaimer: this success story was originally produced and published by Signaturit. Following the integration of Signaturit into the Namirial Group, it is now hosted on the Namirial website for archival and informational purposes. The results, figures, branding, and product references reflect the customer experience at the time of original publication and may no longer represent current offerings or outcomes.

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