Alcampo is a distribution company, a subsidiary of the French group Auchan, operating in Spain under the formats of supermarkets, hypermarkets and online commerce. Thanks to Namirial’s Certificate Management platform, the company centralizes and controls all its electronic certificates in the cloud.
In 2022 it had 62 hypermarkets and 248 supermarkets, as well as 53 gas stations and a workforce of more than 20,000 people.
In this case, Óscar Inglán, Head of Digitalization for Alcampo’s Legal and Tax Department, shares his professional experience with Namirial’s Certificate Management platform.
15k
procedures carried out per year with certificates
49
certificates managed in the cloud
2020
year Alcampo adopted Namirial’s services
The Challenge
Since it began operating in Spain, Alcampo has pursued the same goal: improving its customers’ purchasing power and quality of life. To do this, it needs agile, legal and secure management of its documentation and certificates.
Several departments and team leaders need to use an electronic certificate to work securely online. To do so, they used to install digital certificates on employees’ computers, which meant:
- Losing the digital certificate in case of theft or loss of the computer.
- Installing a new certificate every time someone joined the company.
- Changing certificates whenever there were staff changes.
- Installing a certificate on several employees’ computers whenever they needed to use it.
They wanted to put an end to these drawbacks, so they adopted Namirial‘s Electronic Certificate Manager, and their day-to-day operations changed.
“The big challenge for the company was implementing a digital tool that would protect the use of its electronic certificates and allow it to work securely.”
— Óscar Inglán, Head of Digitalization, Legal and Tax Department, Alcampo
Solution
Since 2020, the certificates they need have been issued by Namirial directly from the platform, avoiding travel and being securely stored in the cloud.
- Namirial issues Alcampo‘s certificates quickly and easily, with no need for travel.
- Alcampo stores and manages all its certificates on a single platform.
- It configures usage policies for each of its digital certificates and users.
- Staff communicate with the Public Administration and third parties from any device.
- Alcampo monitors in real time who uses each digital certificate, when, and for what (accessing sites, downloading and/or signing documents…), allowing it to audit the traceability of its certificates’ use.
“The electronic certificate manager lets us centralize digital certificates in a single place, simply, quickly, and from anywhere or any device.”
— Óscar Inglán, Head of Digitalization, Legal and Tax Department, Alcampo
Results
Alcampo‘s professionals work thanks to cloud technology from anywhere and any mobile device, monitoring in real time the operations carried out with each certificate.
Among the most frequent uses the company makes of digital certificates are managing electronic procedures with Public Administrations, signing contracts with suppliers of the purchasing central office, and issuing electronic invoices.
Other Namirial Technologies They Use
Alcampo also uses the electronic notification manager, a cloud platform that automatically collects and monitors electronic notifications from the public bodies it is subscribed to.
Benefits:
- They gain immediacy.
- They avoid financial penalties and save time.
- They automate notification management through filtering and forwarding rules.
- They comply with Law 39/2015.
“The electronic notification manager lets us collect all notifications from public bodies in a single inbox, in real time, reducing our workload.”
— Óscar Inglán, Head of Digitalization, Legal and Tax Department, Alcampo
Disclaimer: this success story was originally produced and published by Signaturit Group. Following the integration of Signaturit into the Namirial Group, it is now hosted on the Namirial website for archival and informational purposes. The results, figures, branding, and product references reflect the customer experience at the time of original publication and may no longer represent current offerings or outcomes.