Gruppiso, a real estate company with more than 20 years of experience, has modernized its contract management with RICsigner and Namirial. By integrating digital signatures, the company now signs 99% of its documentation electronically, accelerating processes, reducing costs, and improving the experience for both customers and employees.
With more than 20 years of experience in the real estate sector, Gruppiso specializes in the sale and rental of all types of properties, including apartments, commercial premises, parking spaces, and other real estate assets. Since its foundation, the company has focused on delivering 100% customer satisfaction, continuously expanding its service portfolio with solutions such as remote property viewings via smartphone, legal, tax, and notary advisory services, and support during negotiations with financial institutions.
To continue delivering a fast, modern, and customer-centric experience, Gruppiso decided to digitize its contract signing processes, eliminating paper-based workflows and enabling secure remote transactions.
The challenge
Managing real estate contracts through traditional paper-based processes created operational inefficiencies and unnecessary delays. Gruppiso needed to overcome several limitations:
- Mandatory in-person signing, requiring customers to travel to complete transactions.
- Limited traceability, making it difficult to monitor the status of each document.
- Slow and inefficient workflows, heavily dependent on paper documentation.
- Existing digital signature solutions that did not fully adapt to the company’s internal processes.
The solution
With the support of RICsigner, a technology partner specialized in the real estate sector, Gruppiso integrated Namirial’s electronic signature solution into its daily operations.
The integration enables customers to sign documents securely and quickly either from their own mobile devices or directly at Gruppiso’s offices using certified signature tablets.
- 99% of documentation signed digitally.
- Native integration with multiple real estate CRMs and ERPs.
- Minimal learning curve for employees.
- Fast implementation with virtually no resistance to change.
“Since we are already integrated with multiple ERPs, CRMs, and ECMs in the market, the implementation period and learning curve are very short, and there is no resistance to change.”
— Director of RICsigner’s Software Division
Results
The adoption of digital signatures with RICsigner and Namirial has enabled Gruppiso to simplify contract management, reduce operational costs, and significantly improve the experience of both customers and employees.
- 600 contracts per year signed digitally, including sales agreements, reservation contracts, insurance policies, and other real estate documentation.
- Significant savings in time and operational costs by eliminating unnecessary travel and paper-based processes.
- Improved customer and employee experience thanks to faster, simpler, and fully traceable digital workflows.
- Greater business agility, enabling the company to keep pace with the speed and demands of today’s real estate market.
“Above all, the integration with our work system gives us an advantage with the tools and functionalities we use. The support, development, and training team has exceptional human quality and provides solutions practically on the spot.”
— Pedro García, CEO of Gruppiso
When collaboration drives innovation and efficiency
The collaboration between RICsigner and Namirial has enabled Gruppiso to transform its real estate management model, replacing slow paper-based processes with secure, digital, and agile workflows that strengthen competitiveness and improve customer service.
By combining deep industry expertise with trusted digital signature technology, Gruppiso has streamlined its operations, accelerated contract execution, and reinforced its commitment to delivering an outstanding customer experience.
Would you like to help your customers digitize their real estate processes with trusted electronic signature solutions? Discover how we can support your digital transformation.
Disclaimer: this success story was originally created and published by Signaturit. Following the integration of Signaturit into the Namirial Group, it is now hosted on the Namirial website for informational and archival purposes. The results, data, branding, and product references presented reflect the customer experience at the time of the original publication and may no longer represent current offerings or outcomes.