Namirial, a leading European provider of digital trust and digital transaction management solutions, today announced the launch of its next-generation onboarding platform, designed to help financial institutions, insurance companies and regulated businesses streamline user onboarding and support secure digital interactions in an increasingly AI-driven environment.
As organizations adopt AI to automate processes and improve efficiency, digital interactions are becoming more complex. Ensuring trusted identity, clear user approval, and reliable traceability of actions is becoming essential — regardless of whether processes are assisted by AI or fully digital.
Namirial’s new platform addresses these needs by combining identity verification (KYC), electronic signatures and secure archiving into a single, integrated solution, delivered by a Qualified Trust Service Provider (QTSP) under eIDAS.
“We are entering a world where transactions are no longer executed only by humans, but increasingly by AI systems acting on their behalf – said Max Pellegrini, CEO of Namirial – in that world, trust becomes even more critical. Our role as a Qualified Trust Service Provider is to ensure that every digital interaction, whether human or machine-driven, remains secure, compliant and legally valid. This platform is a key step in that direction.”
From onboarding customers to supporting agentic AI-driven processes
Traditionally, integrating compliant onboarding and identity verification has been slow, complex and costly, often requiring 6 to 12 months of development and multiple vendors. Namirial changes this model by enabling organizations to deploy a complete onboarding journey in just 4 to 8 weeks, reducing integration costs by up to 75%.
Beyond speed, the platform is designed to support the evolution of digital processes, including those increasingly assisted by AI systems. In these contexts, organizations need to ensure:
- who the user is
- what has been explicitly approved
- how each step of a process is recorded and traceable
Namirial provides the infrastructure to manage these elements consistently across digital workflows.
Concrete use cases across regulated industries
The platform enables a wide range of practical applications.
Banking & Fintech: streamline customer onboarding, identity verification and digital contract signing, reducing time-to-market and improving customer experience; support assisted sales scenarios (e.g. mortgage subscription) where processes are guided digitally while maintaining clear user approval and traceability.
Insurance: digitize claims and policy workflows, ensuring clear user validation steps and reliable audit trails throughout the process.
Public sector & eGovernment: enable secure digital services where citizens can interact with administrations using verified identities and trusted document workflows.
Platform businesses & marketplaces: simplify onboarding and agreement flows while maintaining strong security, traceability and compliance standards.
Built with a forward-looking approach to regulation
The platform is developed in the context of evolving European regulatory frameworks, including the EU AI Act and eIDAS 2.0.
While the role of AI systems in regulated transactions is still emerging, organizations are already preparing their systems to ensure strong identity, security and traceability foundations.
Namirial’s approach is to help customers build on these foundations today, so they can adapt more easily as regulatory and market practices evolve.
A strong foundation as a Qualified Trust Service Provider
Namirial operates as a Qualified Trust Service Provider (QTSP) under eIDAS, providing recognized expertise in digital identity, electronic signatures and trust services across Europe. This enables the company to offer, in a single platform:
- Identity verification (KYC)
- Electronic signature solutions
- Secure archiving and certified communications
Together, these capabilities ensure that digital processes are:
- linked to verified user identities
- based on explicit user approval
- reliably recorded and auditable over time
Exploring future interaction models
As digital identity frameworks evolve, particularly with eIDAS 2.0, and as organizations experiment with AI-driven automation, new interaction models are emerging. Namirial is actively exploring how organizations can:
- structure delegated or assisted processes
- maintain control and transparency in automated workflows
- ensure continuity between user identity and digital actions
These developments are still evolving, and the company’s focus is to provide a robust and adaptable trust foundation to support them over time.
An open, future-ready architecture
The platform is built using modern, open standards (including Model Context Protocol, MCP), ensuring compatibility with emerging AI ecosystems and developer tools. While largely invisible to end users, this architecture enables:
- Faster integration
- Greater flexibility
- Seamless interoperability with AI systems and enterprise platforms
Availability
Starting today, the platform will be available to selected partners and customers and it will be open to the entire market in Q3.