From onboarding to digital contracting: the trust journey for financial institutions

This webinar, organized by Namirial and held on August 27 in Spanish, explored how financial institutions can build more agile, secure, and traceable digital contracting processes by integrating different digital trust services throughout the entire customer journey.

The session featured Luis Delgado, Sales Account Manager at Namirial, who presented how to connect the different stages of the process, from onboarding and identity verification to contract signing, custody, and delivery to the customer.

During the webinar, key topics were addressed, including identity verification and KYC using identity documents, facial biometrics, and liveness detection; linking the evidence collected during identification to the electronic signature process; generating and preserving digital evidence; and delivering contracts and communications through channels such as email and WhatsApp.

The session also included a practical demonstration of a complete bank account opening journey, covering the stages of identification, KYC, signing, custody, and communication, as well as use cases applicable to banks, financial institutions, fintechs, savings banks, and other financial entities. Finally, the session explored how AI agents can incorporate digital trust services through MCP.

The webinar was held in Spanish.


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