The global talent company ManpowerGroup digitizes document signing in Spain, Portugal, and Greece with Namirial, processing over 5 million signatures across more than ten years of partnership, with zero signing incidents recorded.
ManpowerGroup accelerated its digital transformation by implementing Namirial’s electronic signature platform across its HR and operational processes in Spain, Portugal, and Greece. Over more than ten years of partnership, the company has processed more than 5 million digital signatures with zero signing incidents recorded, improving operational efficiency, candidate experience, and regulatory compliance.
The challenge
ManpowerGroup needed to accelerate its digital transformation in critical HR and operations processes, on an international scale and with frequent hiring peaks. The goal was to find a solution that would allow them to:
- Streamline the signing of contracts and consents securely and remotely.
- Eliminate friction for candidates from day one.
- Ensure regulatory compliance and legal validity with an auditable record of consent.
- Centralize document management across multiple entities, departments, and countries.
In Spain alone, where ManpowerGroup facilitates more than 17,000 hirings per month across a network of over 100 offices, the manual handling of contracts meant significant administrative burden and delays in onboarding new candidates. A cumbersome, paper-based signing process at the start of a professional engagement creates exactly the wrong first impression.
“The challenge was to drive our strategic objectives without compromising quality or the candidate experience.”
— Jordi Morancho, CIO of ManpowerGroup
Solution
ManpowerGroup implemented Namirial’s electronic signature platform as a central component of its hiring and document management workflows. The solution was configured so that employees and candidates could sign remotely, eliminating the need for in-person processes and reducing processing times.
Each document is backed by an embedded digital certificate that provides traceability and evidential strength, simplifying legal defense procedures.
As a Qualified Trust Service Provider (QTSP), Namirial brings the compliance expertise and trust infrastructure needed to guarantee legal validity not just in Spain, but consistently across jurisdictions, a critical factor as ManpowerGroup expanded the solution to Portugal and Greece.
The team can carry out manual and batch sendings as needed, extending the use of the signature to multiple departments and brands while maintaining common security and compliance standards.
All of this is supported by an ongoing partnership approach from Namirial, ensuring that the tool, processes, and technology governance are aligned with the organization’s strategic objectives.
“With Namirial, we have achieved a stable signing process with virtually no incidents, robust digital evidence, and the ability to scale its use across different departments without compromising security or compliance.”
— Jordi Morancho, CIO of ManpowerGroup
Results
Since its implementation, the solution has generated a real and measurable impact across three countries:
- Process stability – over 5 million signatures processed across Spain, Portugal, and Greece, with zero signing incidents recorded across more than ten years of partnership.
- Operational efficiency – significant reduction in manual effort and administrative burden across a high-volume, multi-office operation.
- Time and travel savings – thanks to the elimination of in-person signing requirements.
- Better candidate experience – faster, frictionless signing from day one of the professional engagement.
- Greater evidential strength – thanks to the embedded digital certificate and full audit trail.
- Organizational scalability – adoption across multiple departments, brands, and countries with consistent security and compliance standards.
“The impact is evident in our day-to-day: fewer trips, faster onboarding, and more satisfied teams and candidates, with the peace of mind that we meet security and regulatory standards at all times.”
— Jordi Morancho, CIO of ManpowerGroup
A strategic partner for the future
Namirial acts as a strategic partner to drive digitalization with real, scalable, and measurable solutions. It addresses today’s challenges, operational efficiency, security and compliance, user experience, and integration with existing systems (ATS/CRM/ERP), while preparing organizations for what’s next: digital identity and eIDAS 2.0, intelligent automation, and growth at scale.
With end-to-end support across technology, governance, and assistance, Namirial turns signature and document management into a sustainable competitive advantage.
“For us, Namirial is a partner for the future: it shares our vision of innovation and compliance, evolves with our needs, and supports us in scaling with confidence.”
— Jordi Morancho, CIO of ManpowerGroup
Disclaimer: this success story was originally created and published by Signaturit. Following the integration of Signaturit into the Namirial Group, it is now hosted on the Namirial website for informational and archival purposes. The results, data, branding, and product references presented reflect the customer experience at the time of the original publication and may no longer represent current offerings or outcomes.