Scaling digital onboarding: The case of itti

itti has revolutionized digital onboarding in the financial sector through a digital signature solution developed together with Namirial. A co-creation project that now enables contracts to be signed instantly, without in-person interactions, and has already reached more than one million users.

Scaling digital processes is not just about automation, but about removing friction without compromising trust.

itti, one of the fastest-growing technology companies in Latin America, sought to offer its clients a fully digital onboarding process capable of handling large user volumes and increasingly immediate expectations. To achieve this, it needed a technology partner with whom to build a solution tailored to its context and growth objectives.

“We revolutionized the market by enabling customers to sign their contracts immediately, without visiting a branch and without relying on slow processes.”

— Luis Angulo, Vice President, itti

The solution: a fully integrated digital signature experience

The collaboration between itti and Namirial led to the implementation of a digital signature solution fully integrated into the onboarding journey, allowing contracts to be signed instantly while scaling the process securely and in an automated way.

Today, more than one million users rely on this system, and the project continues to evolve with new developments focused on certification as a trust service provider and the integration of advanced security layers.

Building scalable solutions requires more than just technology.

The itti case demonstrates the value of a collaboration rooted in co-creation, deep business understanding, and adaptation to the local context.

At Namirial, we work with our partners as true technology allies to develop digital trust solutions capable of scaling with real impact in their markets.

Discover how we can build your next success story together.


Disclaimer: this success story was originally created and published by Signaturit. Following the integration of Signaturit into the Namirial Group, it is now hosted on the Namirial website for informational and archival purposes. The results, data, branding, and product references presented reflect the customer experience at the time of the original publication and may no longer represent current offerings or outcomes.

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