Certified communication
Turn simple text messages and emails into reliable communications with full evidentiary value with Namirial Certified communication
Certified communication
Certified communications at all stages
Certified communication provides, in real time and in all EU countries, legal proof of sending, accepting, delivering and reading of messages and attached files by customers, suppliers and employees, even if communication with the recipient is via ordinary email or SMS.
The qualified certified delivery service is more comprehensive than a Certified Electronic Mail. The evidentiary value of exchanged communications can be strengthened by adding an opening notification to the normal delivery and acceptance notifications.
The service also makes it possible to securely identify both the sender and the recipient, even before the communication leaves. Through the use of digital signatures and automatic time stamping, transmitted data are certified and tracked at all times.
For each action that takes place during the communication (sending, receiving, reading, approving or rejecting messages and content), the sender can also download an attestation (affidavit) to his or her device that is valid as computer evidence certifying the occurrence of the individual action.
Protect your business by providing certainty, evidentiary value and traceability to important communications
Avoid paper documents and save on postage costs by adopting environmentally friendly business procedures
Our solution Namirial Certified communication
Namirial Certified communication can be used via the Web or can be integrated into any existing application, thanks to simple APIs. The service is available in eight languages, selectable by recipient, for certified communication throughout Europe.
Thanks to an intuitive editor, Namirial Certified communication allows you to send emails with certified content (including attachments), certified SMS messages or electronic notifications to digitally prove the recipient’s access to content stored on its servers; apply automatic time stamps to certify each step of the communication; and generate digitally signed attestations (affidavits) in real time certifying shipment, delivery, reading, rejection or approval of communications.
Certified Communication with evidentiary value
Ensure that your customers or employees receive your communications and documents reliably. You can choose the communication channel (e-mail, WhatsApp or SMS), attach files, request acceptance or rejection of the message, as well as read confirmation.
Certified mail
Sending of an e-mail that certifies the identity of the sender, the content of the e-mail, the address of the recipient, and the exact time of each of the events. It certifies the content, time, and delivery. It is written and sent via the Namirial platform or through our API integration.
Certified SMS
Sending of a SMS that certifies the identity of the sender, the content of the SMS, the phone number of the recipient, and the exact time of each event.
Certified Notification
Delivery of a reliable notification via email, WhatsApp or SMS of an access link to the content to be communicated in which the opening confirmation is certified.
Qualified Notification
Trusted delivery of an e-mail, WhatsApp or SMS notification with an access link to the content to be communicated. Both the sender and the recipient are identified, in accordance with the eIDAS Regulation.
All the advantages of our solution
Cost-effectiveness
Certified communication enables you to cut down the costs associated with traditional certified paper communications.
Speed
The solution provides real-time legal proof that the message was sent, received, delivered and read.
Increased legal protection
Certainty, evidentiary value and traceability of communications results in greater legal protection for the sending companies.
No installation required
The recipient does not have to install any software or own a CEM to receive communications sent with Certified communication.
EU probative evidence
Certified evidence of sending, delivery, acceptance and reading of messages and attachments and access to web content is valid throughout the EU.
Sustainability
Use of Certified communication eliminates paper communications and promotes environmentally sustainable business processes.
Target markets and use cases
Insurances
Banks
Human resources
Real estate
Utilities
Consumer credit
Success stories
Fremap manages Spanish Health Service economic benefits related to illness or work-related injuries. Each year it performs 170 thousand mailings and sends 680 thousand electronic messages. With Namirial Certified communication has achieved two goals: reducing its carbon footprint and minimizing costs. Thanks to Certified Qualified Delivery, Fremap monitors shipments and receives information in real time, being certain of the delivery of its communications.
Orange Banco Cooperativo needed a service for digital notification to its customers of account overdrafts, capable of certain proof of delivery. The average annual volume is about 800 thousand electronic messages. With Certified communication, the bank made instant notification, which used to take 3 days with traditional methods, reducing costs and strengthening the legal validity of the communication through proof of delivery of the message and its content.
Allianz used to inform its customers of contract amendments and extensions and cancellations through a postal and electronic delivery service. With the Namirial Certified communication solution, Allianz achieved a twofold goal: to send digital notifications in real time through certified communications, having the certainty of delivery, and to reduce the costs associated with mailing.
Certified Communication with evidentiary value
Ensure that your customers or employees receive your communications and documents reliably. You can choose the communication channel (e-mail, WhatsApp or SMS), attach files, request acceptance or rejection of the message, as well as read confirmation.
Certified mail
Sending of an e-mail that certifies the sender, content, recipient address, delivery, and the time at which each event occurs.
Transmission goes through the web portal or API services, and evidence is stored online and with the option of long-term archiving (LTA).
What it is used for?
It allows certification of the sending and delivery of content to one or more recipients and has evidentiary value in court. It is used for guaranteed, traceable delivery of invoices, notification of rate changes, cancellations or address changes, or delivery of terms and conditions.
Certified SMS
Sending of an SMS that certifies the sender, content, recipient’s phone number, delivery, and time at which each event occurs.
Transmission goes through the web portal or API services, and evidence is stored online and with the option of long-term archiving (LTA).
What it is used for?
It ensures that a message is sent and delivered to the recipient’s cell phone, which has evidentiary value in court. It can be used for: Notification of changes in conditions/tariffs of energy, insurance or other companies, as well as for sending binding promotional offers, confirmation of summonses, missed payments, etc.
Certified Notification
Delivery of a notification via e-mail, WhatsApp or SMS with an access link to the content to be communicated, in which the opening receipt is certified and the rejection of the communication is allowed, as well as the acceptance or rejection of the content.
Submission is made through the web portal or API services, and evidence is stored online and with the option of long-term archiving (LTA).
What it is used for?
It is used for changes in contract terms and conditions, notices of termination of coverage, health records, payroll, layoffs, claims, meeting notices, etc.
Qualified Notification
Delivery of a notification via email, WhatsApp or SMS with a link to access the content to be communicated, in which the opening receipt is certified and rejection of the communication is allowed, as well as acceptance or rejection of the content.
In addition, both the sender and recipient have been reliably identified in accordance with the eIDAS regulation, and this process is verified by the relevant regulatory authority.
What it is used for?
It is used for changes in contract conditions, notices of termination of coverage, health records, payroll, layoffs, claims, summons, notice of meeting, etc.
