The regulatory landscape is shifting – and it’s shifting fast: with eIDAS 2 and the Anti-Money Laundering Regulation (AMLR), fully digital processes for user legitimisation (KYC) in the financial sector are not only becoming possible, but mandatory. For banks and financial service providers, this means: those who don’t act now risk falling behind in an increasingly competitive market.
In this practice-oriented workshop, Klaus Fellner (Namirial) and Clemens Glatz, Head of Digital Customer Solutions at Raiffeisenlandesbank Niederösterreich-Wien AG, will jointly explore what the upcoming regulatory changes mean in concrete terms – and how companies can proactively seize the new opportunities they present.
What to Expect from This Workshop
Participants will gain a clear overview of the regulatory changes surrounding EUDI Wallet, Video Ident and ID Austria – along with actionable recommendations for practical implementation:
- What will really change with the EUDI Wallet? – and what does this mean for existing KYC processes?
- Will Video Ident become obsolete under AMLR? – even for users without an EUDI Wallet?
- What role will ID Austria play in the future within the Austrian context?
- What further opportunities does the EUDI Wallet open up – for example in Strong Customer Authentication or the convergence of identity and payment?
- Best practices for 2027 and beyond – what should financial service providers be preparing for right now?
About the Speakers
Klaus Fellner is Managing Director at Namirial and an expert in e-signatures, digital onboarding and digital management processes. With two decades of experience in enterprise software, he serves corporate clients – including banks, insurance companies and telecommunications firms of all sizes – either as a global key account manager or through strategic partners. He recently published a comprehensive article on the latest developments in digital trust in banking on the Namirial Blog: → Read the blog post
Clemens Glatz is shaping the digital future of banking at the Raiffeisen Banking Group—with a steadfast focus on the customer as his guiding principle.
As a Product Manager at Raiffeisen-Digital GmbH, he is responsible for innovative solutions that digitally connect customers and advisors—from onboarding and identification to digital signatures and smart tools for initiating business relationships.
In his dual role as Head of the Digital Customer Solutions team at Raiffeisenlandesbank NÖ-Wien, he has been driving the digital transformation of customer interaction since 2018.
Previously, he led digitization and outsourcing projects at Raiffeisen Informatik—always with the goal of transforming technology into sustainable customer experiences.
Namirial at the Business Circle Banking Summit
Stefan Weninger, Sales Account Manager, will also be representing Namirial at the event. Come and talk to us – we look forward to the exchange!