Digital onboarding journeys are under pressure from two sides: they must be fast, intuitive and conversion-friendly, while also meeting regulatory requirements reliably. In the LSZ CIO Grid Talk, bank99 and Namirial share a practical case study showing how online identity verification (KYC) and Qualified Electronic Signatures (QES) can be integrated into a single, seamless process—without media breaks and with a consistent customer experience.
The session focuses on a real-world implementation at bank99: an approach designed not only to address today’s requirements, but also to stay future-ready in light of upcoming regulatory changes—including eIDAS2, the EU Digital Identity Wallet, AMLR and PSD3.
Using the bank99 project as the central example, you’ll learn how to design an end-to-end onboarding journey—from identity verification to contract completion:
- One flow for verification and signing: KYC and a legally valid signature, with no media disruption.
- Optimised user experience: how to reduce friction while ensuring all evidences and checks are properly captured.
- Regulatory future-proofing: how bank99 aligned its setup with eIDAS2, the EU Digital Identity Wallet, AMLR and PSD3.
- Interactive exchange: time for discussion, learnings and Q&A from your own onboarding context.
If you are currently modernising onboarding or signing processes—or preparing for new EU requirements—this talk provides hands-on insights rather than theory: What integration choices matter most? Where does friction typically occur? And how can you design a journey that scales without needing a complete redesign when regulations evolve?
Who should join
- CIOs, CDOs and IT decision-makers in banking and financial services
- Teams responsible for digital banking, onboarding, customer journeys and process design
- Compliance, risk, legal and AML stakeholders
- Product and project leads integrating identity verification and signing into existing platforms
Speakers
Christoph Schwarzl, Head of Platform & Cross-Functional, bank99
Stefan Weninger, Enterprise Account Executive, Namirial
Registration
Participation is free. Register via the event page:
More inspiration:
📺 Recording: Optimization of Legitimation and Signature thanks to the Qualified Signatures at bank99