The EU Digital Identity Wallet: Innovation, Security, and Usability

Avatar de Alessandro Scognamiglio
Strategic Business Development Director at Namirial

Introduction 

The European Union (EU) has introduced the Digital Identity Wallet as part of a strategic initiative aimed at improving the security, convenience, and management of digital identities for its citizens and businesses. This article explores the fundamentals, objectives, and pilot projects associated with the EU Digital Identity Wallet, analyzing its potential impact on various sectors.

Fundamentals of the EU Digital Identity Wallet 

The EU Digital Identity Wallet is designed as a secure and user-friendly tool that allows European citizens and businesses to authenticate their identity in both public and private interactions. Users can store a variety of digital documents in the wallet, including academic credentials, transportation passes, and credentials for accessing private platforms such as social networks. This solution represents a significant improvement over traditional password management, offering a higher level of security and ease of use. 

Data Security and Sovereignty 

One of the key features of the EU Digital Identity Wallet is the ability to transmit specific information to verified entities with a single click, disclosing only the necessary details such as age or nationality while protecting additional personal data. This approach minimizes the risk of personal profiling and ensures users have unprecedented control over their personal information, a result unattainable with physical documents. 

Interoperability and Accessibility 

The EU Digital Identity Wallet is designed to facilitate the exchange of information not only within the user’s home country but also among EU member states. This is particularly significant in an increasingly integrated Europe, where mobility and information interoperability are essential for the efficient functioning of societies and economies. 

Attributes and Implementation Technologies 

The attributes of the EU Digital Identity Wallet include personal information and documents that can be used for various digital interactions. These attributes include: 

  • Personal Information: Name, date of birth, nationality, address. 
  • Identification Documents: Passport, identity card, driver’s license. 
  • Educational Credentials: Diplomas, certificates, degrees. 
  • Financial Information: Bank details, transaction history. 
  • Travel Credentials: Visas, airline tickets, residence permits. 
  • Health Data: European Health Insurance Card, medical prescriptions. 

Technologies and Protocols Used 

For the implementation of attributes in the Digital Identity Wallet, the EU uses a combination of advanced technologies and security protocols to ensure data protection and interoperability among member states. The main technologies and protocols used include: 

Blockchain

Blockchain technology is used to ensure the integrity and security of data transactions. Whenever an attribute is verified or updated, the transaction is recorded on an immutable blockchain, making data tampering extremely difficult. 

Asymmetric Cryptography 

Asymmetric cryptography is used to protect data during transmission. By using public and private keys, only authorized recipients can decrypt the information, ensuring that sensitive data cannot be intercepted by unauthorized third parties. 

eIDAS (Electronic Identification, Authentication and Trust Services) 

The eIDAS Regulation provides a standard for electronic identification and trust services, ensuring that digital identities are recognized and accepted across all EU member states. eIDAS defines the assurance levels for authentication and electronic signatures, ensuring that digital identities are secure and reliable. 

SSI (Self-Sovereign Identity) 

The Self-Sovereign Identity (SSI) model allows users to have full control over their personal data. Users can choose which attributes to share and with whom, reducing the risk of unnecessary exposure of personal information. 

 Interoperability Protocols 

Interoperability protocols such as OAuth 2.0 and OpenID Connect enable the Digital Identity Wallet to interact with various services and platforms. These standardized protocols facilitate the integration of the wallet with third-party applications, ensuring a smooth user experience. 

Mobile Device Management (MDM) 

Mobile Device Management (MDM) solutions are used to ensure that the Digital Identity Wallet is secure even on mobile devices. MDM allows for access management, the application of security policies, and monitoring the integrity of data on users’ devices. 

Importance for the Professional Sector and Businesses 

The implementation of the EU Digital Identity Wallet and its attributes is crucial for the professional sector and businesses. This tool represents a significant breakthrough in terms of efficiency, security, and transparency in daily operations. 

Efficiency and Cost Reduction 

The Digital Identity Wallet simplifies numerous bureaucratic procedures, significantly reducing the time and costs associated with identity verification. Businesses can save valuable resources by eliminating the need for manual and repeated identity checks, allowing for more efficient management of customer and employee onboarding processes. 

Data Security and Protection 

The advanced technologies used in the Digital Identity Wallet, such as blockchain and asymmetric cryptography, ensure a high level of security for digital transactions. Businesses can trust the validity and integrity of the information received, reducing the risk of fraud and cyberattacks. Furthermore, compliance with the eIDAS Regulation ensures that digital identities are recognized and accepted internationally, increasing trust in digital transactions. 

Improved Customer Experience 

The Digital Identity Wallet offers customers a simple and secure way to verify their identity, significantly enhancing the user experience. Businesses can offer more personalized and faster services, increasing customer satisfaction and fostering loyalty. 

Facilitation of Cross-Border Operations 

In a single market like the EU, the Digital Identity Wallet facilitates cross-border operations, allowing businesses to expand their reach without having to deal with complex identity verification procedures in different countries. This tool promotes worker and business mobility, fostering economic growth and international collaboration. 

Innovation and Competitiveness 

The adoption of the Digital Identity Wallet encourages innovation within businesses, prompting the development of new digital services and applications. Businesses that quickly adopt these technologies can gain a competitive advantage, positioning themselves as leaders in their sector and attracting more tech-savvy customers. 

Prototype and Large-Scale Pilots 

In 2023, the EU launched four major pilot programs to evaluate the Digital Identity Wallet before its official introduction. These pilot projects are designed to collect feedback on the wallet’s requirements and contribute to the development of the common toolbox, ensuring a secure and robust implementation. 

Wallet Prototype 

The European Commission has provided a prototype of the EU Digital Identity Wallet, compliant with the requirements of the European Digital Identity Regulation. This prototype, developed under the Digital Europe Programme, includes code libraries and a sample application, serving as a testing ground for refining and validating the specifications outlined in the Architecture and Reference Framework. 

Large-Scale Pilot Projects 

The large-scale pilot projects cover various sectors, including financial services, education, and transportation. These pilots involve approximately 360 entities, including private companies and public authorities from 26 member states, Norway, Iceland, and Ukraine. Each pilot is structured as a consortium that combines expertise from both the public and private sectors, with co-funding provided by the European Commission. The pilot projects, guided by the technical specifications developed by the eIDAS Expert Group, are scheduled to continue until 2025. 

Application Scenarios of the Pilots 

The pilot projects are rigorously testing the Digital Identity Wallet in a range of common scenarios that Europeans encounter in their daily lives. These include: 

  1. Accessing Government Services: Secure access to digital public services, such as applying for passports, driver’s licenses, tax filings, and social security information. 
  2. Opening Bank Accounts: Identity verification for opening online bank accounts, eliminating the need for repeatedly providing personal information. 
  3. SIM Registration: Proof of identity for pre-paid and post-paid SIM card contracts, reducing fraud and costs for mobile network operators. 
  4. Mobile Driving License: Storage and presentation of the mobile driving license in both online and physical interactions. 
  5. Signing Contracts: Creating secure digital signatures for signing contracts online, eliminating the need for paper documents. 
  6. Claiming Prescriptions: Providing prescription details to pharmacies and initiating the dispensation of medical products. 
  7. Traveling: Presenting information from travel documents for quick access during airport security and customs checks. 
  8. Organizational Digital Identities: Demonstrating legitimate representation of an organization. 
  9. Payments: Identity verification for initiating online payments. 
  10. Educational Certification: Proof of educational credentials, facilitating job applications or further studies. 
  11. Accessing Social Security Benefits: Secure access to social security information and benefits, including pensions and disability benefits. 

Conclusions 

The EU Digital Identity Wallet represents a significant step towards innovation in digital identity management. The pilot projects and prototype provided by the European Commission are playing a crucial role in refining this tool, ensuring that it is secure, interoperable, and easy to use. With full implementation expected by 2025, the EU Digital Identity Wallet promises to transform how European citizens manage their digital identities, with positive impacts on security, privacy, and convenience. 

The importance of this tool extends significantly to the professional sector and businesses, offering advantages in terms of efficiency, security, improved customer experience, and ease of cross-border operations. The adoption of the EU Digital Identity Wallet is set to stimulate innovation and enhance the competitiveness of European businesses in the global digital landscape. 

Avatar de Alessandro Scognamiglio
Strategic Business Development Director at Namirial