A successful collaboration
Advanzia Bank, one of Europe’s leading digital banks with more than 2.8 million credit card customers, stands for customer-oriented financial services and simple, digital solutions. As part of the continuous development of its services, Advanzia set out to optimize the onboarding process for its credit cards – first in Austria, then in Germany and Italy. To achieve this, the bank partnered with Namirial to implement an electronic signature solution that makes applications faster, more secure and more user-friendly.
Challenge: Why an electronic signature solution was needed
The credit card market is competitive and Advanzia wanted to ensure that its application process was not only fully compliant with legal requirements, but also smooth and convenient for customers. Manual processing of credit card applications had led to longer processing times and higher administrative effort, which slowed down customer acquisition.
At the same time, financial services regulations were becoming increasingly strict. Advanzia therefore needed a solution that could combine compliance and efficiency.
Digitalization of the application process
Advanzia’s goal was to fully digitize the credit card application process. This meant enabling customers to sign contracts and documents electronically – securely, seamlessly and with reliable identity verification.
After a successful launch in Austria, the solution was rolled out in Germany and Italy. This step not only addressed the growing demand for digital processes but also improved internal workflows and boosted customer satisfaction.
Why Namirial?
Namirial convinced Advanzia with its many years of experience and expertise in trust services. The solution was a perfect fit for Advanzia’s requirements:
- User-friendly interface
- Seamless integration with existing systems
- Full regulatory compliance
- Fast and secure processing of credit card applications
The results speak for themselves: with Namirial, the average onboarding time was cut from 13 days to just a few minutes.
Another key advantage is the solution’s scalability: Namirial offers a flexible platform that can grow with Advanzia’s continuous expansion.
More insights
📰 Read our news update for further background.
📺 Watch the recording of the Advanzia presentation at Namirial Partner Campus 2025.
What Advanzia says
Kaj Larsen, Legal Counsel, Advanzia Bank:
“With Namirial, we have found a solution that combines efficiency, security and regulatory compliance in the best possible way. This allows us to shape our application process to be modern and future-proof – to the benefit of our customers.”
