Optimization of Legitimation and Signature thanks to the Qualified Signatures at bank99

bank99 is a hybrid digital bank launched in 2020 by Austrian Post, combining online services with a nationwide network of over 1,700 branches and partners. It offers personal and business banking solutions—including accounts, cards, loans, savings, and insurance—emphasizing simplicity, affordability, and local accessibility. With approximately 300,000 customers, bank99 aims to bridge the gap between digital convenience and personalized in-person service across Austria. 

Christoph Schwarzl, Head of Plattform at bank99, presents at the Namirial Partner Campus 2025, together with Stefan Weninger from Namirial 

  • How they managed to get both: legitimation (KYC) and signature remotely with new customers, compliant with the eIDAS regulation  
  • Their omnichannel approach and all the benefits that come with it  
  • How they implemented the Namirial Onboarding Suite and how their customers can use the ID-Austria (or a self-ident-process) to apply for a credit (for example) 

You can find their presentation also in German.

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