Mag. Sandra Golser, Head of Team Digitization Customer Experience & Regulatory, Raiffeisenlandesbank Niederösterreich-Wien, provided detailed insights into digital signature integration into Raiffeisen processes in omnichannel in a special online edition of Innovation Summit Banking Insurance.

Access the recording of the presentation to learn about: 

• Influences of particular importance for the project, such as the changed behavior of customers as a result of the Covid-19 pandemic
• External project framework elements, such as identification procedures and regulations
• Importance of the Raiffeisen omnichannel platform as core of digital transformation in the organization
• How the digital signature was brought into line with the desired customer journey
• How a digital signature is generated in combination with the Raiffeisen push 

The presentation was supported by Klaus Fellner, Managing Director of Namirial Austria and was provided in German language.