Maria Orfanidou, Chief Transformation Officer of doValue Greece, illustrates how a leading Non-Performing Loan (NPL) company improves agreement signing experiences for all stakeholders – customers, employees, and their own executives – along the entire customer journey, from acquisition to contracting and servicing.  

Learn about: 

• role of e-signature in doValue Digital Transformation Strategy; 
• the key role that digital signatures powered by Namirial play in the debt rearrangement and digital signature on the loan agreement with Qualified Electronic Signature through Video Identification; 

• how doValue achieved operational efficiency, lower costs, and simplified user experience with the deployment of a quick and safe e-signing procedure; 
• the challenges of integrating with a Trusted Certificate authority for the issuance of Qualified Certificates.  

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