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This webinar is a follow-up Bankingclub Signature Day 2018. It will be addressing various requests of executives from financial institutions to provide more in-depth information on consumer loan agreement conclusion in the omnichannel for both – existing and new customers.

Signature experts Johannes Leser, Ralph Maute and Jörg Lenz of Namirial Germany, supported by Uwe Stelzig of Namirial partner Identity Trust Management, will be discussing current legal, technical and organisational requirements on European and national level for digital end-to-end processing of consumer loan agreements.

The expert team will provide guidance on compliant options for identifying (legitimizing) and authenticating customers as well as concluding legally binding contracts. Insights will be given why and how offerings of trust service providers (TSPs) across Europe vary in their user-friendliness. The webinar will also focus on best practices in digital certificate provision and how existing legitimation of own   customers or customers of other financial institutions might be used for this purpose.

Another topic discussed is the user-friendly integration of qualified electronic signature (QES) into contract workflows. Some credit institutions and insurance companies in Germany have already integrated procedure into their processes. Qualified electronic signatures are mandatory for legally effective digital conclusion of consumer loan in Germany. Finally, QES can be easily integrated into existing processes, in both direct and indirect customer contact. Wherever no QES is required, advanced electronic signatures and seals provide significant evidence of conclusiveness, authenticity and integrity of electronic documents.

Last, but not least, the webinar will highlight how remote signatures and remote seals help to make signature acquisition much faster, more user-friendly and more cost-effective: since EU Regulation 910/2014 eIDAS went into force the cumbersome provision of certificates on smart cards or USB tokens is no longer required. Today certificates are easily retrieved online from Hardware Security Modules (HSM) whenever esignatures are required.

The webinar will be provided in German language.

Rosengarten

The JobRouter Group is the manufacturer of a cross-industry low-code digitization platform. Jobrouter serves more than 900 customers of all sizes worldwide, most of them through its 160 partners. Namirial will be represented for the first time at the annual partner conference in 2019.

Attendees will gain exclusive insight into the future extension of the Job Routing toolbox with the option of integrating signature workflows and creating legally binding electronic signatures and seals.

• Namirial will present new options for the legally binding signing of contracts enabled by EU Regulation 910/2014 (eIDAS).
• Jobrouter partners can learn for example how they can stay compliant and fulfill Know Your Customer (KYC) requirements of when legitimizing new customers of banks and insurance companies according to Anti-Money Laundering Directives (AMLD), conclude contracts with partners and customers electronically or how they can conclusively create and send invoices with electronic seals of their organizations.
• Namirial also provides in-depth information on the possibilities of using electronic signature services in a public or private cloud or deployed in their own organisation on premise.

The Westin Grand Frankfurt

Event website

BDA Digital Day is the annual key event of the association of banks of the automotive industry (Banken der Automobilwirtschaft, BDA) in Germany. Their 2019 Digital Day is featuring “Financial Services going digital: online customer journey, digital banking processes and new business models”.

Among other topics the conference is featuring discussions about

• recent changes in legal framework for customer identification (Know Your Customer (KYC) to fulfill 5^th EU Anti-Money Laundering (AML) Directive 849/2015 and corresponding upcoming transposition into national German law during 2019
• processes for compliant remote and in-store customer onboarding
• requirements for identification, authentication and e-signature services, according to 910/2014 EU Regulation (eIDAS) on German and European level
• new options for process orchestration thanks to multinational approaches with partial solution sourcing outside of Germany
• best practices in ad-hoc issuance of eIDAS-compliant qualified digital certificates (“disposable certificates”) for qualified e-signature and e-seal creation

Namirial will be sharing expertise from various multinational e-signature and digital transaction management deployments in the automotive financing business across Europe.

Consumer finance organization representatives will be enabled in individual consultations how to successfully reduce sales acquisition cost, improve conversion rates and achieve higher customer satisfaction ratings without compromising compliance.